Articles
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Word of mouth: Challenges lie ahead, but I’m optimistic
[ Words: Dr Paul O D’wyer BDS MSc (Healthcare Mgmt) ] Treatment planning is at
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There’s no “Just a…” in Dentistry
Every visit to the dentist – no matter how minor – is important to the
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How do we keep our patients happy?
That’s the $64,000 question as each individual’s needs and expectations will be different … and
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Attracting good staff is getting harder
Make changes to your hiring strategy if you want to attract top candidates [ words:
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Same old, Same old simply won’t do
With more people living longer, the healthcare system is coming under increasing pressure, especially the dental services available to those living in care homes.
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An assault on dignity
An entrenched culture of workplace bullying and harassment within the healthcare sector is taking a toll on the wellbeing of employees and is having a serious impact on the effectiveness of health services.
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Shameful culture of bullying
Once upon a time bullying was a word confined to childhood. A term that conjured
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How to fight ‘fight or flight’
Written by: Niall Neeson How does it make you feel when your receptionist informs you
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First bite syndrome: What every general dental practitioner should know
First bite syndrome is an uncommon complication following surgery involving the infratemporal fossa and the parapharyngeal space or deep lobe of parotid.
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Outsource, automate, delegate
Is your practice management properly organised? Written by: Richard Pearce Does this sound like you?
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New policy – new direction?
Over the past number of years, we have seen a shift in thinking in relation
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Ideas, Insight and Inspiration
Get ahead. Start your 2020 vision now Author: Alun K Rees Alun K Rees BDS
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On high alert?
Author: Tim Power Our ‘flight or fight’ response in the face of imminent life-threatening danger
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Access all areas
Author: Stewart McRobert Rural communities need health services like the rest of us, but attracting
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What lies beneath
Dentists are reporting worryingly high levels of stress in numbers far above the national average.
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